CANCELLATIONS:
Reservations Occurring December 24th to March 31st:
Cancellations must be made 45 days before your arrival date for a full refund. If cancellations are made within the 45 day period or failure to arrive without notice, you are responsible for 100% of the cost of your stay unless your room is resold. If reservations are made within the 45 day period, you have 48 hours after booking to cancel your reservation free of charge. Reservations cancelled after 48 hours your booking will not be refunded.
Reservations Occurring April 1st to December 23rd:
Cancellations must be made 21 days before your arrival date for a full refund. If cancellations are made within the 21 day period or failure to arrive without notice, you are responsible for 100% of the cost of your stay unless your room is resold. If reservations are made within the 21 day period, you have 48 hours after booking to cancel your reservation free of charge. Reservations cancelled after 48 hours your booking will not be refunded.
No refunds for unforeseen cancelled flights, poor ski conditions, sicknesses, or early departures. We recommend that you buy travel insurance for these reasons. The cancellation policy above is specific for persons who booked over the phone or through our website. Policy may differ slightly if the booking was made through a 3rd party reservation site such as booking.com or Expedia affiliates.
